Following a temporary closure in response to the COVID-19 pandemic, Four Seasons Hotel London at Park Lane announces its reopening from Monday, August 17 2020. The Hotel will welcome back guests to experience its newly renovated, light and airy suites and rooms, spacious terrace and restaurant, and world-renowned Four Seasons service.
Guests can once more enjoy spacious suites, some boasting private terraces, and newly launched rooms designed by Tara Bernerd & Partners. On The Terrace offers a quiet oasis in the heart of Mayfair, allowing guests to dine or enjoy cocktails alfresco in a relaxed setting. Amaranto restaurant will re-open with Executive Chef Henry Brosi at the helm to offer modern comfort food, alongside traditional Afternoon Tea in the Lounge and innovative cocktails at Amaranto Bar. Guests will also enjoy the new “At Your Door” service; in-room dining delivered to the door.
Lead With Care
As the current global situation continues to evolve, Four Seasons recognises that the expectations and needs of the hotel experience have changed and may continue to change. The goal is to instill the same level of trust and confidence in Four Seasons Hotel London at Park Lane as ever before. As ever, the health and safety of guests and employees remains the top priority.
Four Seasons introduces Lead With Care, an enhanced global health and safety program that is being implemented at Four Seasons properties worldwide. Combining public health expertise with access to leading technologies and tools, Lead With Care establishes clear procedures that educate and empower employees to take care of guests and each other. Through its work with leading experts, Four Seasons is leveraging world-class medical expertise to focus on enhancing cleanliness, guest comfort and safety and employee training.
For more information on Lead With Care, click here.
A key part of this service experience will continue to be the Four Seasons App and Chat. As one of the only industry platforms powered by employees on property, not chatbots, this award-winning service will further allow guests to control how they engage with employees. While face-to-face interactions may be more limited, Four Seasons will remain as connected as ever. With App and Chat, guests will have direct access to property teams in 100+ different languages. From the comfort of their own device, the App provides a contactless experience that does not compromise Four Seasons genuine care and signature service.