STAAH and GuestJoy Launch Integration to Redefine Guest Experience


Leading cloud-based hospitality distribution specialist, STAAH, has partnered with GuestJoy, a leading guest communication solution for hotels, allowing properties to enhance the experience of guests and thereby improving hotel revenue.

Accommodation providers on the network of the two companies can not only expand their reach to both local and global travelers with STAAH Channel Manager, but now can also automate and increase guest engagement using GuestJoy solution.

Connecting through one simple and efficient interface, and with access to real-time hotel booking information via STAAH Channel Manager, hotels will be able to upsell through daily intelligence and send review collection emails through the GuestJoy communication solution.

The partnership between STAAH Ltd and GuestJoy is fantastic news for the properties as it will assist them in significantly increasing guest engagement. The partnership will also help properties to improve their revenue stream and brand reputation.

We are thrilled to partner with GuestJoy, an established and forward-looking solution provider in
the hotel tech space. We look forward to offering our clients this powerful connection which is sure
to assist an increase in overall revenue and enhancement of guest experience, “says Tarun Joukani,
Director – STAAH Ltd.

The integration is valid globally and properties of all sizes, from around the world, can make use of
the platform.

We wanted to partner with STAAH to gain direct access to the growing number of properties that
use its platform to power their distribution and allowing them to better engage with their guests.
This partnership will help accommodation providers gain a deeper understanding of their guests
thereby engaging better and right,” says Alar Ülem, CEO & Co-Founder of GuestJoy.

About GuestJoy

GuestJoy is a guest communication tool. The company’s advanced technology enables hotels to
increase their revenue via upselling and collecting more online reviews quicker. The software is
beautifully designed and suitable for both independent and large hotel chains worldwide. The
company is currently serving hotel brands in fifteen countries.

What GuestJoy can do for you?
GuestJoy allows you to do targeted guest marketing with personalised messages. You can upsell,
send out satisfaction surveys or collect reviews. It all depends on your requirements. Outgoing
emails are fully automated and once everything is set up, it works like a breeze.

What distinguishes GuestJoy from other products in the market is that it focuses on the entire guest journey – all touch points that can happen during your guests visit, not just upselling. GuestJoy can help in many ways depending on the visitors and the hotel’s needs. This product is extremely modular so no need to start using all the various features immediately.

This article was originally published by STAAH. For more hotelier tips, trends, and news please click here.

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