The Best Hotel Software of 2020

(Ranked by Data)

The HotelTechAwards (produced by Hotel Tech Report) announced the year’s top rated hotel software companies and tech products based on thousands of hotelier ratings and other key data-points.

During the HotelTechAwards hoteliers from the world’s leading hotel companies across 100+ countries review the top tech products used at their hotels to increase operating efficiency, drive revenue and improve the guest experience. This data is used to identify the best hotel tech products and organizations.

“The HotelTechAwards  are the only prize in the industry that is completely and transparently customer-driven — it’s the hoteliers that decide who is best, and it’s their opinion that matters most.” Gautam Lulla, CEO at Pegasus.

“We at SiteMinder believe strongly in the essence of openness; it is what underpins the very core of what we stand for, and the HotelTechAwards, through the program’s data-driven and transparent process, aligns firmly with this value.” Sankar Narayan, CEO at SiteMinder

“Based on real and honest customer feedback, the HotelTechAwards really do provide the most transparent view on how technology is perceived and used across the industry.” Sean Fitzpatrick, CEO at OTA Insight

The competition spans core areas of hotel software & technology: marketing, revenue, operations and guest experience. 2020 Voting included participation from major hotel groups including: Four Seasons, Hilton, Marriott, Accor Hotels, Hyatt, Intercontinental, Rosewood and thousands of independents.

“Each month Hotel Tech Report helps more than 40,000 hoteliers research and vet technology partners for their properties.  Winning a HotelTechAward is the highest achievement in the industry because it’s based on real data. Winners have truly earned their showcase with our rapidly growing community.  Hoteliers trust this award when making purchase decisions because scoring is transparent and participation is ubiquitous amongst the most reputable vendors in the industry,” says Jordan Hollander, CEO of Hotel Tech Report.

“We created the HotelTechAwards as a democratized way to help our fellow hoteliers quickly determine best of breed vendors based on data they can trust.  Our process is simple, transparent, and unbiased–judging is based on time tested ranking factors, publicly available data and crowdsourced insights from verified hoteliers who have hands on experience with each product.”

The HotelTechAwards are often referred to as “the Grammys of Hotel Tech” and winners were selected from more than 100 of the top technology products around the world. The HotelTechAwards are the industry’s only data driven awards platform with winners determined not by a handful of judges or popularity votes but by a global community comprised from thousands of verified hotel technology users across more than 120 countries.