Cloud5 Communications Announces Recapitalization and New Funding To Expand Hotel Technology Services

Cloud5’s two world-class business units serve the unique needs of thousands of hotels, from global brands and independents to management companies.


10.24.2019

Hotel communications solution provider Cloud5 Communications has announced that funds managed by Oaktree Capital Management, one of its primary investors, has acquired a majority interest position in the company.

Cloud5’s two world-class business units serve the unique needs of thousands of hotels, from global brands and independents to management companies. Cloud5 Technology Services designs, builds and supports high-performance Internet and voice solutions for hotels committed to offering the best guest connectivity experience. Cloud5 Contact Center is an award-winning voice reservations and agent services provider dedicated to hospitality and serving the full range of operations from economy hotels to the world’s top luxury hotel brand.

In this transaction, Oaktree recapitalized the company and invested additional growth capital to support its continued expansion. Oaktree is majority owned by Brookfield Asset Management Inc., who together have over $500 billion of assets under management. Cloud5 President & CEO Mark Holzberg will continue to lead the Company and serve on its new Board of Directors.

“Throughout our relationship, we have been very impressed by the evolution and growth of Cloud5,” said Michael Shannon, Senior Vice President at Oaktree. “With Mark’s leadership and the impressive team he has built, Cloud5 has resulted in terrific growth and standing within the hospitality industry. We are very bullish on the Company and excited to be investing additional capital to support its continued growth.” Michael Shannon joined Cloud5’s Board as part of the transaction.

“We have a long history with Oaktree, and we are enthusiastic about its higher level of partnership and investment to accelerate the growth potential of Cloud5,” says Mark Holzberg, President & CEO, Cloud5 Communications. “Cloud5 is well positioned to further expand its ability to deliver superior communications solutions to the hospitality industry and enhance guest experiences throughout this next stage of advancement.”

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