New GM joins Hyatt Place Grand Rapids/Downtown

AHC+Hospitality, a Grand Rapids, Mich.-based hotel management company formerly known as Amway Hotel Corp., appointed Lindsay Jarvis as general manager of the Hyatt Place Grand Rapids/Downtown, which is scheduled to open summer 2019. In her new role, Jarvis will oversee daily operations of the 160-room hotel.

Lindsay Jarvis. Photo credit: AHC+Hospitality

“Lindsay’s decade of experience at the Amway Grand Plaza, Curio Collection by Hilton, one of Grand Rapids’ most esteemed hotels, coupled with longstanding roots in the community and formal education in hospitality business make her the ideal candidate to successfully open and establish the Hyatt Place brand in downtown Grand Rapids,” Rick Winn, president of AHC+Hospitality, said in a statement.

Born and raised in Grand Rapids and a graduate of Michigan State University, Jarvis began her career with AHC+Hospitality in 2008 as a front-desk agent at the Amway Grand Plaza. Since then, has served as front-of-house manager and in director-level roles where she was responsible for guest satisfaction, streamlining operational efficiencies and motivating staff.


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Jarvis was active in Amway Grand Plaza’s transition from Preferred Hotels & Resorts affiliation to Hilton Worldwide. Jarvis is also a member in the Grand Rapids community, serving as chair of development and education on the Women in Leadership Grand Rapids Board. In 2018, she was appointed to the Alumni Board of Directors for the School of Hospitality Business at Michigan State University.

“My ultimate goal is for Hyatt Place Grand Rapids/Downtown to embody the Midwestern hospitality values I grew up with and reflect the city’s distinct charm,” Jarvis said in a statement. “Leading the downtown Hyatt Place in Grand Rapids as general manager is an exciting new venture and I am incredibly grateful for the opportunity.”

The first of its kind in downtown Grand Rapids, Hyatt Place Grand Rapids/Downtown will offer three meeting spaces and an onsite restaurant with complimentary breakfast for World of Hyatt loyalty members. The property foregoes a traditional front desk agent position, introducing a “host” that also doubles as a bartender and barista.