Wild Rose Casinos & Resorts implements new PMS, POS system

Iowa-based Wild Rose Casinos & Resorts has implemented Agilysys’ InfoGenesis point-of-sale system and Visual One property-management system to provide a more integrated technology infrastructure and superior guest experience across its three locations in Emmetsburg, Clinton and Jefferson.
In its efforts to deliver an enriched guest experience, Wild Rose Casinos required an enterprise-ready, all-in-one PMS and a full POS system that combines convenience through mobility with complete functionality.
“Agilysys provided us with the mobile enablement and ease of use required for our staff to offer guests a superior and more personalized service,” Director of IT Phil Smith said in a statement. “The Visual One PMS and InfoGenesis POS solutions incorporate an accessible user interface with a variety of reporting tools to help us improve productivity and capitalize on revenue opportunities. With Agilysys we gained a technology partner that from the implementation phase through ongoing operations provides the support we need to run our businesses to the best capacity.”
InfoGenesis POS is a comprehensive system that combines highly interactive terminal and tablet touchscreen applications with offline capabilities. Visual One PMS is a comprehensive and fully integrated property-management system that offers a wide range of features and functionality, including front-office operations, guest history, housekeeping, reservations management and more. The software, which runs on a Microsoft SQL Server database, has modules for accounting, activities, club management, comp accounting, condo accounting, guest marketing, sales and catering, and spa management.